Privacy Policy

Privacy Policy

Woodworker Express ("WE") and its affiliates have created this Website Privacy Policy ("Privacy Policy") in order to demonstrate WE's commitment to privacy. WE recognizes that its customers care how their information is used and shared. WE would like its customers to understand what information is collected about customers, how the information is used, and the safeguards in place to protect customer information. This policy includes WE's information gathering and dissemination practices for the Woodworker Express website (the "Website") including, but not limited to, information gathered at the WE online catalog or any other areas of the Website. By using the Website, anyone, whether a customer orders through the Website or another visitor browsing the Website, agrees to be bound by this Privacy Policy. WE may update this policy from time to time. The effective date noted below will indicate the date that this Privacy Policy was last updated. Each visitor and customer is responsible for checking this policy periodically for changes.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Website and, where applicable, through Woodworker Express' Customer Service Department in connection with this Website, and do not necessarily reflect WE practices with respect to information gathered through other Websites that WE operates or through other means. This Website is restricted to use within the United States of America only.

What Information is Collected and Stored? 
WE collects and stores certain information automatically whenever a visitor accesses this Website. The amount and type of information WE collects depends upon the use of the Website. WE collects the visitor's IP address, browser information and related information. WE also collects information regarding traffic patterns and site usage. This information is used to analyze and improve this Website and to provide customers with an improved ordering experience.

WE may ask customers for personal information when they register at the Website. This information enables WE to contact customers and provide information regarding WE's products and services, including new products and services that WE may introduce from time to time, and may enable customers to obtain product literature, receive online newsletters, or access restricted areas of the Website.

WE collects and stores information that customers enter through this Website or otherwise. For example, when a customer opens an account or places an order, WE collects and stores some or all of the following information: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that a customer has ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. In order to ship and track product orders, WE makes customer name and address information available to common carriers and courier services. Information WE collects also may be used by WE to contact customers about products, promotions, upcoming events, special offers and new Website features. Each time a visitor comes to the Website, WE may count, track and aggregate the visitor's activity into an analysis of general traffic flows at the Website.

Email and Electronic Communications
When you purchase from our website or send e-mails, from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from WE electronically. WE will communicate with you by e-mail and sometimes by phone, or by posting notices and messages on this site. You agree that all agreements, notices, disclosures, and other communications that WE provides to you electronically satisfies any legal requirement that such communications be in writing.

Order confirmations and notices will be sent electronically to you by email.

If you do not want to receive e-mail from us regarding new products and services, promotions, upcoming events, special offers and new Website features, please click the Unsubscribe link at the bottom of any email you receive from us or send an email to requesting to be removed from our promotional email list.

Use of Cookies
WE uses "cookies", which are files stored on the computer's hard drive by the browser. These cookies help WE to identify visitors and to store preferences of customers using the online ordering section. The cookie does not contain any personally identifiable information. Cookies also allow WE to hold order information when a customer leaves this Website without ordering product. Most browsers accept cookies automatically but allow a user to disable them. If the customer disables the cookie, the customer may not be able to take full advantage of a personalized experience on the Website.

WE may also collect and store information about customers received from other sources. This enables WE to update and correct the information contained in WE's database and to provide product recommendations and offers that may interest customers.

Is Information Shared with Third Parties?
WE does not sell to others any personal information that customers provide to WE through this Website, except with the customer's consent or as described in this Privacy Policy. WE does not share customers' personally identifiable information with third parties except for WE suppliers or business associates. If substantially all of WE assets are acquired by a third party, such customer personal information may be one of the transferred assets. WE may engage third parties to perform services in connection with the operation of its business. Examples of these services may include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website evaluation, data analysis and, where applicable, data cleansing. WE may provide a customer's personal information to these third parties.

WE may release a customer's personal information if it believes in good faith that: it is required by law or legal process to do so; it is required by a law enforcement agency that has provided a valid request; or such release is necessary to protect the rights, property or safety of Woodworker Express or any of its affiliates, customers or others.

This Website contains links to other websites. WE is not responsible for the privacy policies applicable to other websites or how they may treat information about their users. Advertisers on the Website or other websites to which customer's link may have the ability to assign cookies in a process not under WE control. WE has no control over the use of the information collected by linked websites or others.

Is Information Collected from Children?
WE does not sell or ship any items ordered through this Website directly to anyone who is known to WE to be under the age of 18, nor is any personal information collected from anyone who is known to WE to be under the age of 18.

Other Circumstances
From time to time, Woodworker Express may sponsor promotional events which require the collection, processing and storing of individual contact and demographic information to be used for the event. WE may also co-sponsor these activities with other companies. WE may merge information about customers which may then be shared on an aggregated basis with WE co-sponsors, advertisers and business associates. A customer's personal contact and demographic information will not be released by WE to co-sponsoring third parties or non-participating organizations without the user's consent and, although WE may request that co-sponsors of such events uphold the privacy of the registrants' information, WE has no liability where the co-sponsors do not comply with any requests by WE.

When appropriate, an option will be made available for users during the event registration process to choose to receive information from third-party organizations.

How Can Information Be Corrected?
The Website provides customers with the ability to correct information they have provided to WE. If you would like to have WE correct or update the information that you submitted, please send your corrections or updates to

What Steps Are Taken to Protect Customer Information?
This site has security measures in place to protect the loss, misuse and alteration of the information under WE's control. WE uses reasonable industry standard procedures and processes to safeguard the confidentiality of personal information including, but not limited to, encryption of personally identifiable information prior to transmission over the Internet. The Website uses secure socket layer ("SSL") encryption technology provided by Comodo. Users of the Website should ensure that their browsers support SSL encryption technology. However, when a customer submits information over the Internet, the information may travel over many systems not under WE's control. Others may intercept the information customers are sending. To protect personal information, each customer should take appropriate steps to guard their password and close their browser when away from the computer. Each customer may change their password or may request a new password from WE. If a customer or other visitor to the Website becomes aware of any loss, theft or unauthorized use of a password, please notify WE immediately by sending an e-mail message to

Contact Woodworker Express
Any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, or if you think that anyone has violated this Privacy Policy, please contact Woodworker Express at:

Woodworker Express
N28W23240 Roundy Drive
Pewaukee, WI 53072
Phone: (855) 993-4968