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Company was excellent on packaging and shipping. Also very
responsive to questions. However, like two of the other purchasers, I found the spacers shorter than the original 1 inch ones that were installed when the drawer was new. I too had to improvise by using washers to increase their length so that the draw would fit.
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Great customer support!! I bought the plug with cylinder body. I am a newbee so didn't know that there is a wrong way to install the plug and I did. The key would not turn after. Called and didn't expect to get anyone, but was so surprised that someone was able to help me out!! They will send me the control key wout charging!! Will buy from them again!!
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