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Terms and Conditions

Representations:
Woodworker Express online catalog was compiled from information and data furnished by the various manufacturers whose products appear herein, and Woodworker Express assumes no responsibility nor makes any representations as to the accuracy of the specifications of the products. All illustrations and descriptions are for the sole purpose of identification, and Woodworker Express does not represent that the products will necessarily conform to the illustrations or descriptions.

Woodworker Express further disclaims any responsibility for direct or consequential damages to the purchaser or any other person for injury to person, or damage to or loss of property, or damage to business, or loss of use of property caused by any goods sold, leased, or repaired by Woodworker Express.

Woodworker Express assumes no liability for damages or any other expenses incurred as a result of improper materials shipped or because of delay in shipment, or through failure to ship, or for non-delivery of goods on a specified date due to fire, flood, strikes, accidents, government negotiations, delay of carriers, or other causes beyond our control.

Limited Warranty:
All goods in this catalog are advertised for purchase by buyer "as is." Woodworker Express MAKES NO WARRANTY, EXPRESSED OR IMPLIED, AS TO MERCHANTABLE CONDITION OF GOODS ILLUSTRATED AND DESCRIBED IN THIS CATALOG OR THAT SUCH GOODS ARE FIT FOR ANY PARTICULAR PURPOSE. Any warranty offered by a manufacturer applies and extends only to the original purchase of new goods.

Woodworker Express' liability for damages, including direct and indirect as a result of a breach of manufacturer's warranty, shall not exceed such manufacturer's warranty.

Copies of warranties are available and will be furnished to customers upon request.

Ordering Merchandise:
Best service can be provided and errors minimized if complete descriptive information is given when ordering. Please specify Woodworker Express item numbers, quantities desired, catalog numbers, sizes, dimensions, figure numbers, and styles.

Woodworker Express accepts the following forms of payment:
Visa Mastercard American Express Discover

For information about Open Account Billing, please see our Payment Terms page.

Shipment Claims:
Check each shipment upon receipt and note receiving exceptions in writing on delivery documents. Report errors within seven days of receipt. If damage is concealed, keep packing materials and call for instructions. Woodworker Express will make good any damage or shortage.

Shipping Methods:
All orders will be shipped via UPS Ground to all destinations in the United States. Please note that UPS will not ship to a P.O. Box and all shipments are required to have an actual street address.

Shipments to Alaska, Hawaii, and Puerto Rico are via UPS Economy Air and will incur additional freight charges per the schedule on our Shipping & Returns page. If you accept the additional charges without needing to discuss them with Customer Service, please make a note in the Comments section of you order that "you accept the additional UPS Economy Air freight charges" and we will process your order immediately. Otherwise, we will call you with the additional charges to confirm.

UPS logo

If merchandise needs to be shipped Next Day Air or Second Day Air, please make a note in the Comments section of your order and then contact us at (855) 993-4968 to discuss. Due to the hazardous nature of some of our products and/or large dimensions of boxes, we are not able to quote Next Day Air / Second Day Air charges for your orders directly on the website at this time. All Next Day Air or Second Day Air orders should be placed before 3:00pm (CST) to be delivered as requested.

You will receive a shipping notification via e-mail containing the time your order was shipped along with carrier used and tracking number if applicable.

International Shipments (Outside the continental U.S.):
Shipments outside the United States will be determined by UPS as appropriate per country to get the shipment to the shipping address in the most economical manner possible. All shipping charges, taxes, duties and brokerage fees (if applicable) will be determined during the checkout process. All charges shown on the Order Confirmation are the true charge amounts and will not change.

Pro Membership:
The Woodworker Express Pro Membership program is an annual prepaid fee shipping program providing unlimited free standard shipping for 12 months from the date of purchase. The cost of the yearly membership is $100 USD plus tax. Membership covers standard freight charges only. Air shipments, LTL/3rd party shipments and/or additional box fees charged for large packages are not included in the free standard freight membership. The Pro Membership is only available in the U.S. 48 contiguous states (does not include Alaska, Hawaii, or Puerto Rico). Woodworker Express reserves the right, at its discretion, to cancel a membership at any time and provide the customer a full refund of the original $100 purchase price.

Returns:
If you are not 100% satisfied with your purchase, you may return the item(s) within 30 days of shipment for a full credit or exchange (provided the product is undamaged).

Please see our Shipping & Returns page for further details.